Cancellation & Refund Policy

Cancellation & Refund Policy

At Must Do Training Ltd, we want to ensure clarity and fairness regarding cancellations and rescheduling. Here’s our policy: 

Cancellations:

  • For cancellations of 1 or 2 spaces on training: The deadline for cancellation is 2pm, 3 days before the course. 
  • For cancellations of 3 or more spaces on a course: The deadline for cancellations is 2pm, 4 days before the course.
  • Candidates who do not cancel their space(s) before the above-noted deadlines, or who fail to turn up, on-time, to their scheduled course will be charged full course fee, no exceptions. 

Rescheduling:

  • For requests to reschedule 1 or 2 spaces on training: The deadline is 2pm, 3 days before the course. 
  • For requests to reschedule 3 or more spaces on a course: The deadline is 2pm, 4 days before the course.

Course Cancellations by Must Do Training Ltd:

  • In rare circumstances (e.g., low enrollment, trainer unavailability, force majeure), we reserve the right to cancel or reschedule a training course.
  • Participants will be promptly notified and given the option to transfer to a future course or receive a full refund.

For any enquiries or concerns regarding this policy, please reach out to our customer support team at https://www.mustdotraining.ie/contact-must-do-training/

Please note that while this document provides a general overview of Must Do Training Ltd’s policies, specific details and circumstances may apply. The Company reserves the right to modify or update this policy at any time without prior notice.

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